AussieCode Academy Privacy Policy

At AussieCode Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us in any way. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users, including:

• Personal Information: This includes your name, email address, phone number, postal address, and other contact details you provide when you register for courses, subscribe to newsletters, or contact us through our website.
• Payment Information: When you enroll in a course, we collect payment information, such as credit card details or bank account information, through secure payment processors. We do not store your complete payment information on our servers.
• Technical Information: We collect technical information about your device and internet connection, including your IP address, browser type, operating system, and browsing behavior on our website. This information is collected automatically through cookies and similar technologies.
• Course Information: We collect information about the courses you enroll in, your progress, and your performance in assignments and assessments.
• Communications: We retain copies of communications you send to us, such as emails and chat logs.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to provide you with access to our courses, personalize your learning experience, and improve the quality and effectiveness of our services.
• Communication: We use your contact information to communicate with you about course updates, announcements, promotions, and other relevant information.
• Payment Processing: We use your payment information to process your enrollment fees and other payments.
• Analytics: We use technical information to analyze trends, track user behavior, and gather demographic information for internal purposes. This helps us understand how users interact with our website and improve its functionality.
• Marketing: With your consent, we may use your contact information to send you marketing materials and promotional offers about our courses and services. You can opt out of receiving marketing communications at any time.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption technologies to protect sensitive information, such as payment details, during transmission.
• Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We limit access to your personal information to authorized personnel who need to know the information to perform their job duties.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Data Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, data analytics, marketing, and other services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties with your explicit consent.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect technical information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. They allow us to recognize your device and remember your preferences.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of our website.

For more information about our use of cookies, please see our Cookies Policy.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Restriction: You have the right to restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at privacy@aussiecodeacademy.com.au.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@aussiecodeacademy.com.au.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AussieCode Academy
Privacy Officer
Level 10, 123 Collins Street
Melbourne VIC 3000, Australia
Phone: +61 100527079
Email: privacy@aussiecodeacademy.com.au